Flooring Installation in Charlotte & Union County

Flooring planned with the rest of the project, starting with the subfloor underneath it, so the finished floor goes down flat, solid and dry.

A new floor is only as good as what is underneath it. Squeaks, soft spots, cracked tile, and boards that cup in August or gap in January are rarely a problem with the flooring itself. They come from a subfloor that was not flat, not fastened, or not dry when the floor went down. Up To Date Construction Group handles flooring as a licensed general contractor based in Indian Trail, on renovations, additions and new homes across Charlotte and Union County, which means the subfloor, the joists under it and the moisture around it are part of the job rather than someone else's problem.

The climate here makes that matter. Houses around Charlotte go from humid summers to dry, heated winters, and many sit over a crawl space or on a concrete slab. Wood moves with humidity, tile and stone crack over a floor that flexes, and floating floors need room to expand. Choosing a floor is really choosing how it will handle those conditions in your house.

On a design-build project flooring goes in near the end and gets decided near the beginning. Floor heights and the transitions between rooms, whether the floor runs under the cabinets, the threshold at each exterior door, and the stair treads all depend on which floor is chosen and how thick it is. Settling that early is how a renovation avoids a kitchen floor that sits half an inch above the hallway.

Choosing a Floor

These are the main options homeowners in this area weigh. Which ones we quote for your house is settled at the visit, based on the rooms, the subfloor and how the house is used, and the written quote names the specific product.

Hardwood, solid or engineered

Solid hardwood is one piece of wood through its thickness and can be sanded and refinished many times. It also moves the most with humidity and is generally not recommended directly on a concrete slab or below grade. Engineered hardwood has a real wood wear layer over a layered core, so it is more stable, and manufacturers often approve it over slabs and in basements where solid wood is not. Both need to acclimate to the house as their manufacturer specifies before they are installed.

Luxury vinyl plank and tile

Vinyl plank has become a common choice for kitchens, bathrooms, laundry rooms and rentals because the plank itself is not harmed by water. It is usually installed as a floating floor, which means it is less forgiving of a subfloor that is not flat: dips and humps show through as movement and clicking at the joints. Water that gets under it at a leaking dishwasher or toilet still damages the wood subfloor below, so the floor is water-resistant but the house is not.

Porcelain and ceramic tile

Tile is the most durable surface for wet areas and heavy traffic, and the least tolerant of a floor that bends. Over a wood subfloor it needs a structure stiff enough for the tile chosen (natural stone needs a stiffer floor than porcelain), a proper underlayment or uncoupling membrane, and movement joints at the edges of the room. When tile cracks in a straight line across a room, the cause is almost always underneath it.

What Goes Under the Floor

A solid subfloor. Plywood or OSB over the joists, fastened so it does not move. Squeaks are usually a subfloor that has worked loose from the joists. Soft spots near toilets, tubs, dishwashers and exterior doors are usually old water damage, and that section of subfloor has to be cut out and replaced. A floor that bounces may need the joists under it stiffened, which is framing work, not flooring work.

A flat surface. Every flooring manufacturer states how flat the floor must be, as a maximum dip or hump over a set distance. High spots get ground down and low spots filled with leveling compound until the floor is within that tolerance. Skipping this step is the most common reason a floating floor clicks and separates.

Dry conditions. Wood subfloors and concrete slabs should be checked for moisture before anything goes down, using the test the flooring manufacturer specifies. Over a crawl space, the vapor barrier and ventilation underneath matter for a wood floor above as much as the floor itself.

What to Ask a Flooring Contractor

  • Is subfloor repair included in the quote, and how is it priced if more damage turns up?
  • Will the subfloor or slab be moisture-tested, and will I see the readings?
  • Who removes the old floor, and who moves furniture and appliances?
  • How are transitions handled at doorways, stairs and exterior thresholds?
  • Does the new floor run under the cabinets and appliances, or stop at them?
  • Which warranty applies, the product's or the installer's, and what would void it?

How Flooring Fits a Design-Build Project

Pre-construction. Selections are made early so floor heights, cabinet plans and lead times are known before anything is ordered twice. Demolition and repair. The old floor comes up and the subfloor and framing underneath are repaired. Rough-ins and walls. Plumbing, electrical and drywall come first, so the new floor is not walked on through the dustiest work. Flooring. Installed to the manufacturer's instructions, followed by baseboards, trim and transitions. Post-construction. Cleanup, care instructions for the floor you chose, and a walkthrough with you. When flooring is part of a larger renovation or addition, it runs on the same schedule and the same contract as everything else.

Why Choose Us for Flooring

  • The subfloor is our scope. As a general contractor, the carpentry under the floor is part of the job, not an exclusion in the fine print.
  • Planned with the whole room. Cabinets, appliances, stairs and thresholds are worked out before the floor is ordered.
  • Itemized quotes. The product, the prep and the trim are named, so you can compare bids line for line.
  • Local and owner-run. Based in Indian Trail, run by the owners, in English or Spanish.

Flooring Questions

What has to happen before new flooring goes down?

The subfloor has to be flat, solid and dry. That means fixing squeaks and soft spots, bringing the floor within the flatness the flooring manufacturer specifies, and checking moisture in the wood subfloor or concrete slab. Most flooring failures trace back to one of those steps being skipped, not to the flooring itself.

Can new flooring go over my old floor?

Sometimes. Some floating floors can go over a sound, flat existing floor, but layering raises the floor height at doorways, appliances and stairs, and it can hide a problem in the subfloor. Whether it is allowed is set by the manufacturer of the new floor, and it is a decision to make after the old floor has been looked at.

Does flooring go in before or after the cabinets?

It depends on the floor. Floating floors generally go in after the cabinets because they need room to expand, while tile and nail-down hardwood often run underneath. It needs settling during planning so cabinet heights, appliance clearances and transitions all work.

Why does humidity matter for wood floors around Charlotte?

Wood moves with moisture. Summers here are humid, heated houses are dry in winter, and many homes in the area sit over crawl spaces. Wood flooring generally needs to acclimate to the house as its manufacturer specifies, and the crawl space underneath needs to stay dry. Gaps in winter and cupping in summer are usually a moisture problem, not a bad board.

Do I need a permit to replace flooring?

Replacing the floor covering on its own generally does not need a building permit. Structural repairs to joists or beams generally do, and flooring that is part of a larger permitted renovation is covered by that permit. The county or city with jurisdiction makes the final call.

Can flooring be part of a larger renovation with you?

Yes. Flooring is usually one of the last finishes in a renovation, which is why it belongs in the same plan as the demolition, the subfloor repair and the trades that come before it. Under one design-build contract, selections are made early and the order of work is set before anything is ordered.

What Our Customers Say

Five-star reviews left by Up To Date Construction Group customers on Google, shown word for word.

Great company. The owners are very knowledgeable and completed my project sooner than expected. I highly recommend them for your new roof.

Noah Carter

One of the best construction companies

Casanova windows and doors

Read our reviews on Google

Get a Free Quote

Tell us about the roof, the siding, the renovation or the build. We will look at it and give you a written quote with the scope spelled out.